With close to three decades of leading luxury hotels, resorts, and lifestyle brands, Manoj S. Sharma brings deep expertise in operations, guest experience, and team development. His leadership combines clear strategic direction with hands-on guidance, consistently raising service standards and strengthening business performance across diverse hospitality environments.
Manoj has a strong record of building motivated, high-performing teams and nurturing a culture of service that improves engagement, performance, and long-term retention. His people-first approach continues to shape service excellence across every brand he works with.
A trusted expert in pre-openings, brand conversions, renovations, and full-scale property management, he drives efficiency, profitability, and memorable guest experiences through careful planning and disciplined execution. His operational insight helps hotels grow sustainably and deliver consistently high results.
In today’s competitive hospitality landscape, hotels and resorts need more than routine operations — they need strategic direction, sharper processes, and informed decision-making.
In today’s competitive hospitality market, hotels and resorts need more than standard operations. They need clear strategy, stronger processes and confident decision-making.
I bring decades of experience guiding properties to rethink their operational models, elevate service delivery and achieve performance that stands out.
My advisory approach focuses on:
In hospitality, every detail shapes the guest experience. I bring the clarity, strategy and practical experience needed to help teams reach true operational excellence. With more than 20+ years across luxury hotels, resorts and lifestyle brands, I combine creative thinking with solid business understanding so teams can innovate without losing the service traditions that matter.
Whether it’s strengthening service culture or improving revenue performance, my focus is on turning daily operations into memorable guest experiences.
I believe great hospitality begins with inspired teams, thoughtful planning and a commitment to always deliver more than expected.
My leadership approach comes from decades of guiding diverse teams, managing pre-openings and leading brands through change. I focus on clarity, confidence and consistency, helping teams perform at their best and adapt with strength.
I believe in speaking with purpose, leading with empathy and motivating through experience so that every property runs not just efficiently, but exceptionally.
— Manoj S. Sharma
A collection of books that have shaped my thinking, leadership style and approach to creating memorable guest experiences. These titles offer practical lessons on service, culture, strategy and personal growth, and are great reads for anyone in hospitality or in a leadership role.
